Shipping policy
At Herbale, we aim to deliver your orders quickly and safely. Please read our shipping terms below.
1. Order Processing
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All orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or holidays will be processed on the next working day.
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Once your order is shipped, you’ll receive a confirmation email or WhatsApp message with tracking details.
2. Delivery Time
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Standard delivery time is 3–7 business days depending on your location.
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Delays may occur due to weather, courier issues, or high demand periods.
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We work with trusted courier partners to ensure fast and reliable delivery.
3. Shipping Charges
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Shipping charges are calculated at checkout based on your delivery address and order weight.
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Free shipping may be offered on promotional orders or above a specific purchase amount (as mentioned on our website).
4. Order Tracking
Once your order is dispatched, you’ll receive a tracking link to monitor your shipment status in real time.
5. Incorrect Address or Missed Delivery
Please ensure your delivery address is correct at checkout.
If the address is incorrect or delivery is missed due to customer unavailability, re-delivery charges may apply.